Privacy Policy

This page should be reviewed and kept accurate to what the site actually collects, particularly once analytics or marketing email tools are added.

1. Who we are

FAMO Market ([your company/trading name]) is the data controller for personal information collected through this site. Contact: hello@famomarket.com.

2. What we collect

• Name, email address, delivery address, and phone number (when you place an order or create an account)
• Order history and items purchased
• Payment information — handled directly by Stripe; we do not store full card details ourselves
• Technical data such as IP address and browser type, collected via cookies

3. Why we collect it

• To process and fulfil your orders, including sharing necessary details with the relevant brand for shipping
• To provide customer support
• To improve the site, with your consent for non-essential analytics
• To send order-related emails (confirmation, shipping updates)

4. Who we share it with

• The brand fulfilling your order — name, address, and order details only
• Stripe, for payment processing
• Supabase, our database and hosting provider
• We do not sell your personal data to third parties.

5. How long we keep it

We keep order and account data for as long as your account is active, or as required for tax and accounting purposes (typically 6 years under UK law).

6. Your rights

Under UK GDPR, you have the right to access, correct, or request deletion of your personal data, to object to certain processing, and to data portability. To exercise any of these, contact hello@famomarket.com. You also have the right to complain to the Information Commissioner's Office (ico.org.uk).

7. Cookies

See our Cookie Policy for full details on what cookies we use and how to manage your preferences.