Contact & FAQ
Questions about an order, a brand, or anything else — email us at hello@famomarket.com and we'll get back to you.
Frequently asked questions
How do I know a brand is legitimate?
Every brand on FAMO Market applies and is reviewed, including a physical sample, before anything goes live. Nothing is listed without being looked at first.
What if my order includes items from more than one brand?
Each brand ships their own items separately, so you may receive more than one parcel for a single order.
How do returns work?
See our Returns & Refunds page for the full details — in short, you have 14 days from delivery.
I'm a brand — how do I get listed?
Head to the Apply page. We review every application by hand, including a sample of your product, before approving.